Chevrolet Recall FAQs

2025 Chevy Suburban

The NHTSA conducts thorough safety tests to ensure that vehicles, car seats, car tires, and all associated equipment perform exactly as intended—and sometimes, these tests reveal factory defects that pose a safety risk. If a defect that impacts your vehicle is found, the organization issues a safety recall.

What happens next? You will receive a Chevrolet recall notification, and the manufacturer will be required to fix the problem free of charge. All you’ll need to do is bring your vehicle to an authorized Chevrolet service center like our own!

How Do I Check for Recalls On My Car?

As long as your Chevrolet vehicle is properly registered, you will automatically receive a Chevrolet recall notice from the manufacturer. You can also check for Chevrolet recalls on your car by searching its VIN, or Vehicle Identification Number. This number is unique to your vehicle and can usually be found on the certification label in the driver’s door opening or on a plate on the driver’s side windshield, visible from the exterior of the vehicle.

Pleasant Grove and Eagle Mountain drivers of older Chevrolet models should keep in mind that the VIN search is only available for Chevrolet recalls issued within the last 15 years. To search for recalls on vehicles older than 15 years, contact the Chevrolet Customer Relationship Center.

Why Does My Car Have a Recall?

Recalls on your car are issued when there is a defect in “performance, construction, a component, or material of a motor vehicle or motor vehicle equipment.” But what, exactly, constitutes a defect? The NHTSA defines a safety defect as any problem that exists in a motor vehicle or item of motor vehicle equipment that:

  • Poses a risk to motor vehicle safety.
  • May exist in a group of vehicles of the same design or manufacture.
  • May exist in items of equipment of the same type and manufacture.

There Are Recalls On My Car—What Should I Do Next?

You know how to check for recalls on your car, but what are the next steps if your car does have a recall? Chevrolet is committed to your safety, and you can count on Ken Garff Chevrolet to go above and beyond to embody the brand’s high standards. All Chevrolet recall repairs will be performed by our certified technicians at no charge. To ensure that the process goes as smoothly as possible, our service center provides Lehi-area drivers with loaner vehicles and shuttles. All you need to do is contact our service center to schedule your recall repair service at a time that is convenient for you.

Rely On Us for Chevrolet Recall Repairs

Looking for details on how to check for recalls on your car or how to have your vehicle repaired? As always, our service center in American Fork is here to help! Don’t miss our parts and service guides to learn more about your Chevrolet vehicle.

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