Customer Testimonials
Excellent service, Roy friendly and highly recommend this salesman for a smooth car buying experience!
Great salespeople! No pressure! Recommend them.
Purchased vehicle online and completed necessary documentation and payments as required. Agreed with sales that vehicle would be ready at location after hours and everything was set. After wire went through I was contacted and told they could no longer have the vehicle staged for me. Agreed that vehicle would be ready at 0900 the next morning. Arrived and they hadn't even cleaned the vehicle or fueled it... they had 2 weeks to get this vehicle ready.
We bought a truck from another dealer and within a week notice this truck was having some major issues. After an unpleasant discussion with the dealership in Spanish Fork they tried to fix the truck themselves and more or less just wasted money. So they sent it over to Ken Garff Chevy in American Fork we're Ron their service tech become the poor soul that had to deal with our situation. Ron was keeping that dealership informed and was willing to accept our calls and keep us informed with exactly what was going on with our vehicle Ron is ... Read More Google - May 27, 2025
I had a great experience with my recent purchase. I worked with both Kevynn and Zac and have been happier. Both listened intently to my needs and work with me to get the best trade-in value and purchase price. They went out of their way to make sure the new truck was in proper order. A couple of minor fixes were needed. Kevynn scheduled everything and made sure that the services went smoothly. Well done.
I had my truck serviced and they were quick. Did a nice video so I could see what they were doing. I was very happy with the service I received
Good selection of vehicles to choose from Sales staff knowledgeable, and if the salesperson didn't know something about the vehicle I was looking at, she found someone that could answer my questions. A carmax report was also printed on the vehicle and given to me for my review overnight before my decision on my purchase.
Always great service!
Wife and I went to Ken garff Chevrolet in American Fork to look at a car and Roy was fantastic to work with and even the finance team. We ended up not purchasing a car but would go back there if they have a car we wanted to look at. Roy was not pushy and kept us in the loop on things. I would recommend them to anyone.
Jacob and his manager were so helpful, I didn’t feel like I was pushed to buy something right away and the were so patient with me and my bank. They held up on the car that I liked until I was able to get everything squared away with the loan from the bank.
Roy was amazing! Would purchase again from Ken Garff Chevrolet!
Easy place to do business
Colton was my service advisor and I believe Tye was the tech. Shout out to both of them. They worked their tails off to get several issues resolved on my new Colorado ZR2. My truck is a straight up POS directly from the factory but Colton, Tye and the rest of the Ken Garff crew went above and beyond to make things right. Can’t say enough how much I appreciate them and their efforts.
Love the service department. The young lady who helped me was courteous and knowledgeable and explained everything in detail. No delays in getting my service work done. Highly recommend.
Overall good experience. Everyone was friendly that I worked with and helpful. There was not a pushy sales environment, which I appreciated. Since I leased and plan to do services here I hope they continue to offer great services going forward over the next 3 years. So far I love the vehicle as well.
Sierra in service does an amazing job… Every time I’ve ever dropped off a vehicle for service she is on top of it!
Quick and easy. I was worried how long an oil change may take but it wasn't much longer than one of the drive through places.
My experience at Ken Garff was wonderful. Sam, the salesman I worked with, was very responsive to my questions and got back with me in a timely manner with updates, etc. Aside from Sam’s attention to me he is also just an all around good individual. Thanks for the beautiful car!
Been here multiple times. They do good work and on time. If waiting they have a comfortable waiting area. Service advisors keep you updated.
Love Ken Garff service team!!!
great experience here!
Staff is very helpful and knowledgeable. Helped us find the vehicle we wanted and helped is get the best finance rate possible.
Jacob was solid. Couldn't have asked for a better person to help us out. Grateful for answering questions, and working around my schedule of needing to leave and come back in the middle of everything. Even standing out in the rain while making sure the truck would fit in my driveway okay.
If you want great service go to Ken Garff in American Fork and make sure you ask for Troy Maag. He is by far the most knowledgeable, professional, and considerate salesman Ken and I have ever worked with. We are excited for our new GMC truck. Thanks Troy for helping us.
"Laid back, relaxed, and easy" describes our experience with Jacob while buying our truck. He answered our questions honestly and made an otherwise confusing and difficult process into an absolute breeze.
Nice folks. Very busy
Nice dealer with great people for sure!! Love my Chevy Truck
Brady at Ken Garf Chevrolet was great to work with! He made the whole process super easy and did exactly what he said he would. Everything was smooth and stress free, and I never felt like I had to worry about a thing. If you’re looking for a hassle free car-buying experience, I highly recommend going to Brady
That's guys are the real deal and got us into a beautiful new ride! Brady Ken is the man!
Brady Holmes was very helpful. I strongly recommend asking for him for great service.
Brady Holmes took care of us for my company truck. Responsive and knowledgeable.
Brady killed it with us. Very knowledgeable and I feel happy with my purchase.
Fabulous experience buying a car from Troy Maag this weekend! He was very kind, to the point, and even offered to buff out a small paint chip for us himself! After having a poor experience at a different dealership earlier in the day, we were grateful to feel taken care of and he made us feel comfortable to purchase from Ken Garff Chevrolet. Thank you again Troy and team for the efficiency, honesty, and beautiful vehicle!
I had a great experience with this group! It surpasses previous used car purchasing experiences. Yamila was our sales rep and I’m so glad she was. She wasn’t trying to force the sale, answered all our questions previous to the purchase of our vehicles has been very responsive since as well. Caiden was our finance guy and it was more of the same, they are down to earth, approachable, and answered all our questions. The store manager Bret was super helpful in the process ensuring we were provided a great deal. I highly recommend this group. Even the ... Read More Google - Mar 15, 2025
Maybe about two years ago, I switched from taking my vehicle up to Larry Miller's in Murray and started bringing it to Garffs in American Fork. He started out great, I thought. However, on February 11th I brought my vehicle in to have the oil changed and the engine light checked. I was told that the thermostat was bad and needed to be replaced. it was also recommended that a radiator flush be done. I agreed to both services. then about one week after the radiator flesh and service, the light came on saying that my Antifreeze was low, ... Read More DealerRater - Mar 15, 2025
Went in for fuel filter change, they were quick, addressed all concerns, provided me with a video of the service and review of my vehicle.
Great experience, Matt and Colton in the service department were great! Super helpful and kind.
We went for oil changes on both our vehicles & left with a new Chevy Trax. It was a great experience, Brady & Todd were great to work with & very helpful. The price was to great to pass.
Troy was so helpful, informative, and considerate. Fantastic experience
Mackenzie was awesome to work with she was super patient and helpful. Very much listened to what we wanted and helped us get what we needed.
Those guys are always easy to work with.
Mackenzie Duncan was a big help. My first new car. Thank you so much for the help! I appreciate it!
They were pretty good and got me in out quickly like I wanted, but I felt they were a little sneaky because I didn’t want to spend all day there. They didn’t fill up my windshield wiper fluid it sprayed once and was empty, the window has a huge mark that I touched and it doesn’t feel like a scratch. So I assumed it’s dirty, but it won’t come off. They aren’t willing to do anything about it. Next time I will stay longer to make sure everything is as good as I expect ... Read More Google - Feb 13, 2025
WOW! My husband was in a sticky situation and needed a truck for work, these guys hooked us up with an AMAZING deal! We are so thankful!! The staff here is absolutely incredible and so helpful, thank y'all so so much.
This was my first time buying a car from a dealership and Yamila made it amazing! She’s very nice and professional, and definitely knows what she’s doing. Overall, it was great, and my very excited to drive my new car!
Brady and Caden made my car buying experience fantastic, they worked hard to get the numbers where I needed them to be and got me into the vehicle that I had been looking for. Highly recommend!
We have had a wonderful experience with Jacob! He made everything so easy for us, gave us all the information that we needed, & made sure our family had the best car buying experience! THANK YOU!
Updating with another experience:
I just bought a Chevy truck and the team Brady, Zack and the rest that made it happen made it easy. They gave me a more than fair price on my trade in along with a great price on a truck on their lot. I would highly recommend and will be purchasing more vehicles in the future due to the incredible customer service I have experienced with their entire team.
Brett the Sales Manager was very helpful when another dealers incompetence got the better of them. Would highly recommend to work with him in the future. ... Read More Google - Jan 23, 2025
Nice to see new cars
Bought a truck through Ken Garff and overall experience was great! Jacob K did a great job laying out all of the numbers and making sure that I felt good about the truck! Extremely easy and one of the best buying experiences! Would highly recommend!
Holy cow. If you’re wanting to buy a car, go see Jacob Kader at Ken Garff in AF. I have never had a better car buying experience. He was not pushy, he was so knowledgeable and helpful and kind. He went above and beyond for us and I will definitely come back to him when I’m ready to buy another vehicle. Everyone there was
We worked with Jacob Kader to purchase a Chevy Equinox EV.
The sales experience was very smooth. There was no pressure from Jacob or any employees at Ken Garff.
We received answers to our questions and Ken Garff had an Equinox shipped from Southern Utah for us to purchase. We desired to purchase the Equinox by the end of the year and they made it happen.
There were no surprises when we signed the papers and finished the sale. There were a couple of things we asked to have removed, and they were removed. The price was good, below MSRP. ... Read More Google - Jan 12, 2025
Troy & Caden were awesome to work with. Super smooth process.
Jacob, Bret and Winston were all excellent to work with. Quick and easy car purchase experience and transparent and straightforward with the pricing. Plus I feel like I got an extremely reasonable trade in value on my previous car. Really happy I came to Ken Garff American Fork!
We had a great experience buying our new Tahoe here. Our salesman Jacob Kader was a pleasure to work with. He was very knowledgeable and helpful. I highly recommend coming here if you’re in the market for a new vehicle.
Went in with no expectations, left with a new truck and awesome savings. Alex M, absolutely took care of us better than any experience I have ever had. Usually dealerships are not my favorite. I would recommend anyone to Ken Garff Chevrolet...ask for Alex.
Ken Garff Chevrolet worked with me when our Chevrolet Traverse bit the dust, and allowed me to trade it in for one of their used vehicles. The best part is that they treated me just as if I was there buying a $70,000 car. Furthermore I purchased a used Dodge Grand Caravan that they always honor servicing my vehicle even though it isn’t made by GM.
The service department has always been 100% honest and upfront with me about everything. Example: I brought the van in for an oil change, tire rotation and alignment. They advised me that an alignment was ... Read More Facebook - Dec 14, 2024
Jacob was great to deal with. He went out of his way to find inventory that matched my needs and was very helpful and communicative.
(Translated by Google) Very neat place. They serve customers very well and above all, alternatives appear. I recommend it. (Original) Lugar muy ordenado. Atienden muy bien a los clientes y sobre todo aparecen alternativas. Lo recomiendo.
Love working with Matt in service!
Roy hooked me up, genuinely great staff. 5 stars!
Alex and Bret are phenomenal, they went out of their way to take care of us. Thanks to them we have a great truck with great gas mileage that keeps my family safe.
My husband and I were in the market for a manual V8 chevy camaro. Brady and Yamilla found us the perfect car that I absolutely fell in love with! It's sexy! It's fast! And it definitely turns heads! The grandbabies are already wanting to know who gets it when i pass 🤣🤣They made financing through my bank so easy and simple and they have just been a pleasure to work with all the way around. Would definitely recommend any of my family or friends to them for their auto buying needs.
My husband and I want to thank Mackenzie Duncan in sales. She was awesome! Took the time and patience with us. She has great people skills! I would recommend her to anyone that is looking for a new car. The whole experience with the staff there has been great thanks!
I had the pleasure of Dealing with Roy on a truck purchase(long distance as I am from Colorado). It was such a good experience I came back(500 miles) to buy a Corvette from him. I cannot say enough good things about how they run their operation. Everyone I dealt was professional and friendly. I highly recommend them!!!!
Fantastic sales staff. Worked with my gf to get her into the vehicle she wanted.
Awesome dealership great selection Roy Prieto our salesman was great to work with very knowledgeable and quick to get paper work done. Definitely would recommend him and the dealer
Worked with Troy M. Today, it was a great experience and an awesome car! We would highly recommend this dealership!
Going in to just look today and walked out with a beautiful car. Troy was extremely helpful, courteous, and friendly. It was his persistence that helped make it possible. Thank you to Ken Garff Chevrolet American Fork for working with me in pricing to make this happen.
For anybody on the fence about dealerships these days:
Il start with go directly to Yamila in sales as she is probably the best sales associate I have ever purchased a vehicle from (and I change cars yearly). She initially helped me look at a Colorado zr2 and then a Tesla they had in inventory. She was absolutely phenomenal from start to finish. She was Friendly, patient and enthusiastic. I would highly recommend anybody interested in a vehicle from Ken Graff to go through her. After I purchased the Tesla, she contacted me the next day to check in and ... Read More Google - Oct 3, 2024
Fantastic service with fantastic people!
Jacob Kader made buying my car so easy breezy!! I felt like I had a guide in him not a pushy fast talking salesman. His manner was perfect for what I needed and his understanding about the electric vehicle market was comforting and thorough. Will be coming back again and again.
My wife and I have been looking at cars for a while now. We've been to multiple dealers but what convinced us to go with Ken Garff Chevrolet was Jacob. Jacob listened to all of our concerns, worked with us on finding the right car for us at the best price. We've had our car for 3 months and it has worked great for us without any issues.
My only complaint was when it came to financing. The finance guy was nice until we said we didn't want their warranty on the car. He talked down to us ... Read More Google - Sep 19, 2024
They have been fantastic to work with! Alen went above and beyond to help with my service. They truly do take care of their customers!
The salesman Sam Barahona was great and his manager was fantastic. They were willing to work with me, and get the car to a price I was comfortable with. The car only had one key but they worked to get me a second set within a week.
Purchased a truck from them, friendly staff and Miya was great to work with. Parking was a bit of a pain and I had to park across the street at Maverik. I would buy from them again.
I got to the dealership only to find that the vehicle they had on KSL was sold. Roy Prieto worked with me to find alternatives. Thank you, Roy!
Misa in sales and Brady Holmes are an amazing asset to Ken Garff. I’ve been meaning to write this review for months. These two helped us get a great truck at a reasonable price. Misa went above and beyond. He even made it so we could get the truck on the lift to look under it. Brady looked at several different lenders and got our rate way below our pre approval Thanks to these individuals for making this a positive experience! We drove 3 plus hours from home to visit this dealer for a particular vehicle they had in inventory. ... Read More Google - Aug 13, 2024
Love Ken Garff. We bought from them years ago and came back again. Great sales people. Roy Prieto was great and went above and beyond.
Working with Jacob was a pleasure! I ended up buying elsewhere but he was helpful and kind and never pushy or salesy every step of the way and congratulated me on my new car even when he didn’t get to sell it to me. I don’t often leave reviews, but I thought Jacob was great so I just wanted to encourage anyone who goes to Ken Garff Chevy to ask for him!
Got the truck of my dreams at a great price! Had some special circumstances and Miya Hayward worked hard to make it happen. Now I am rolling down the road getting 30+ mpg in my new duramax silverado 1500 Rst
We had a great experience with Ken Garff chevrolet and it was all due to Troy Maag. He made the entire transaction flawless and so easy. We came from AZ cause he gave us such a good deal. We will definitely be back for our next vehicle. Thank you again Troy!
Mackenzie was great to work with. She helped with getting us the best price possible! She made looking and then buying a car with ease. She came in on her day off to help us. That is going above and beyond to serve us.
1st time there. Friendly, time waiting for job good. Video of undercarriage and work done was a nice bonus.
Matt is the Man!!
Jacob and Zach have been great to work with on getting into a vehicle. I definitely recommend coming to this dealership and working with these guys!
Edited Review: After a bad experience my advisor was quick to turn around and even go out of his way to help me himself! if you are having issues communicate it and they will get you turned around ASAP! Their attentiveness and customer service really repaired my past two visits!!
We came in from Colorado to look at a Ram 1500 thay was in stock. This truck did not end up being what we were wanting and Troy Maag took what we had said and ran with it. He came back with a Silverado they had just aquired and took us through the motions. Turned out to be a great find and qe went through with the purchase. Troy is an amzing salesman and never once said he cpuldnt help us. He worked all of his magic to get us where we wanted with the vehicle we chose. 100% will be back ... Read More Google - Jun 2, 2024
The dealership experience with Bradyrian was great, and I drove away with a fantastic Traverse. There were a few things lacking that would make me not return here - upon taking delivery the gas tank was full, however the floor mats were covered in plastic that said ‘Dealer must remove’ and those had not been removed. So there was some lack of attention to detail, however the car was clean.
Perhaps more significantly, I had a minor question about setting up OnStar services on the car about which I called and left a voicemail as well as an email to ... Read More Google - May 21, 2024
The salesman Jacob Kader was the best car buying experience I’ve ever had. He made it so easy and was not pushy at all. He made everything smooth and easy. He was extremely knowledgeable about the car I wanted and answered all my questions. I will be back because of him.