Customer Testimonials
Worked with Troy M. Today, it was a great experience and an awesome car! We would highly recommend this dealership!
Going in to just look today and walked out with a beautiful car. Troy was extremely helpful, courteous, and friendly. It was his persistence that helped make it possible. Thank you to Ken Garff Chevrolet American Fork for working with me in pricing to make this happen.
For anybody on the fence about dealerships these days: Il start with go directly to Yamila in sales as she is probably the best sales associate I have ever purchased a vehicle from (and I change cars yearly). She initially helped me look at a Colorado zr2 and then a Tesla they had in inventory. She was absolutely phenomenal from start to finish. She was Friendly, patient and enthusiastic. I would highly recommend anybody interested in a vehicle from Ken Graff to go through her. After I purchased the Tesla, she contacted me the next day to check in and ...
Fantastic service with fantastic people!
Jacob Kader made buying my car so easy breezy!! I felt like I had a guide in him not a pushy fast talking salesman. His manner was perfect for what I needed and his understanding about the electric vehicle market was comforting and thorough. Will be coming back again and again.
My wife and I have been looking at cars for a while now. We've been to multiple dealers but what convinced us to go with Ken Garff Chevrolet was Jacob. Jacob listened to all of our concerns, worked with us on finding the right car for us at the best price. We've had our car for 3 months and it has worked great for us without any issues. My only complaint was when it came to financing. The finance guy was nice until we said we didn't want their warranty on the car. He talked down to us ...
They have been fantastic to work with! Alen went above and beyond to help with my service. They truly do take care of their customers!
The salesman Sam Barahona was great and his manager was fantastic. They were willing to work with me, and get the car to a price I was comfortable with. The car only had one key but they worked to get me a second set within a week.
Purchased a truck from them, friendly staff and Miya was great to work with. Parking was a bit of a pain and I had to park across the street at Maverik. I would buy from them again.
I got to the dealership only to find that the vehicle they had on KSL was sold. Roy Prieto worked with me to find alternatives. Thank you, Roy!
Misa in sales and Brady Holmes are an amazing asset to Ken Garff. I’ve been meaning to write this review for months. These two helped us get a great truck at a reasonable price. Misa went above and beyond. He even made it so we could get the truck on the lift to look under it. Brady looked at several different lenders and got our rate way below our pre approval Thanks to these individuals for making this a positive experience! We drove 3 plus hours from home to visit this dealer for a particular vehicle they had in inventory. ...
Love Ken Garff. We bought from them years ago and came back again. Great sales people. Roy Prieto was great and went above and beyond.
Working with Jacob was a pleasure! I ended up buying elsewhere but he was helpful and kind and never pushy or salesy every step of the way and congratulated me on my new car even when he didn’t get to sell it to me. I don’t often leave reviews, but I thought Jacob was great so I just wanted to encourage anyone who goes to Ken Garff Chevy to ask for him!
Got the truck of my dreams at a great price! Had some special circumstances and Miya Hayward worked hard to make it happen. Now I am rolling down the road getting 30+ mpg in my new duramax silverado 1500 Rst
We had a great experience with Ken Garff chevrolet and it was all due to Troy Maag. He made the entire transaction flawless and so easy. We came from AZ cause he gave us such a good deal. We will definitely be back for our next vehicle. Thank you again Troy!
Mackenzie was great to work with. She helped with getting us the best price possible! She made looking and then buying a car with ease. She came in on her day off to help us. That is going above and beyond to serve us.
1st time there. Friendly, time waiting for job good. Video of undercarriage and work done was a nice bonus.
Matt is the Man!!
Jacob and Zach have been great to work with on getting into a vehicle. I definitely recommend coming to this dealership and working with these guys!
Edited Review: After a bad experience my advisor was quick to turn around and even go out of his way to help me himself! if you are having issues communicate it and they will get you turned around ASAP! Their attentiveness and customer service really repaired my past two visits!!
We came in from Colorado to look at a Ram 1500 thay was in stock. This truck did not end up being what we were wanting and Troy Maag took what we had said and ran with it. He came back with a Silverado they had just aquired and took us through the motions. Turned out to be a great find and qe went through with the purchase. Troy is an amzing salesman and never once said he cpuldnt help us. He worked all of his magic to get us where we wanted with the vehicle we chose. 100% will be back ...
The salesman Jacob Kader was the best car buying experience I’ve ever had. He made it so easy and was not pushy at all. He made everything smooth and easy. He was extremely knowledgeable about the car I wanted and answered all my questions. I will be back because of him.
They serviced the vehicle quickly and I picked it up within 24 hours of dropping it off.
I was stumped on a check engine code on my LQ4 motor with the code P0300 wich is a random misfire. Took my truck in and my friend Ron was able to figure out what the problem was and fixed it in just a few hours. Awesome and honest work would totally recommend these guys!
Misa was great and helped me get a test drive on a couple trucks that I was looking at. Made the whole thing pretty smooth and when the shop took longer getting it ready than expected, he personally delivered it to my house!
Jacob Kader is awesome! Seriously, his customer service skills are outstanding and he is personable and not pushy. I would recommend anyone to him. Thanks Jacob and Ken Garff Chevrolet for a great experience!
Misa is was a blast to work with. He made sure we were happy and taken care of. Looking forward to working with you in the future again!
Excellent service from everyone I spoke with, and good negotiations. I definitely recommend Ken Garff in American Fork.
They are working with us to help with our needs. Friendly and helpful.
These guys are killers on prices! Super willing to work with you! Michael and Alex go straight to the point and no waste of time at all! No nickel and dimming! Come see them! We just bought 3 cars from them.
I dealt with Jacob and it was awesome! He was very friendly and honest. It was definitely the better dealership out of the other ones I went to before here.
Quick thorough service. The video of the engine suggestions is super helpful and I love the advantage care program.
I had a couple of poor experiences at my local Chevy dealer for service and decided to give Ken Garff a try, and man I’m glad I did. Matt was amazing, he was honest, friendly, and even put in the extra effort to deal with my 3rd party warranty. Truck was in and out in a reasonable amount of time and they had last minute appointments available. I will be bringing my Suburban here from here on out. Thanks Matt!
Friendly knowledgeable staff. Great service at a fair price. Great waiting room with coffee and soda. Immaculately clean in the service area
I had been looking for a used Silverado 2500HD for a couple of months and saw one through Autotrader. Contacted Ken Garff Chevrolet and Mackenzie (Salesperson) got back to me immediately. Being Out-of-State she provided me with videos and photos of the truck. Along with answering all the questions I needed to make a decision. Really enjoyed working with her and and her enthusiasm. I highly recommend her and this dealership.
I took three months to shop for a used vehicle. I finally found the exact one that I wanted at Ken Garff Chevrolet. Jacob was my salesman. Oh my goodness! What a stellar example of excellent customer service! So professional, super polite, and just overall an excellent salesman. No pressure, no attitude, just great service. When I am ready to trade in my car for another one, I will absolutely, most definitely come back to the dealership and request Jacob as my salesman. Thank you so much, Jacob!
Had a great experience buying a 2020 Equinox at Ken Garff Chevrolet in American Fork with Troy Maag this past December. He went above and beyond to work with my wife and me to find a vehicle that suited us. He was very knowledgeable and helpful without being pushy in any way. We highly recommend Troy!
UPDATE: The service department has gone above and beyond looking into this situation for me. I appreciate their kindness and efforts. My issue was more than resolved. Thank you Ken Garff. I called and made an appointment for an oil change and was told it would take 45 mins. When I showed up, I was told it would take 3 hours because they were double and triple booked. Apparently the call center that takes service calls can’t see the schedule? This seems like a huge system flaw. Why is a call center that can’t see the schedule scheduling? Rearranged work ...
Friendly service, Day one of a new truck we'll see how time goes And then give you more info
Great experience working with Ken Garff in American Fork. Alex and Mike in sales made it very easy for me to remotely buy a truck from them. Extremely transparent sales and finance process. Brady in finance is great to work with. They also had one of their guys drive me my new truck down from their dealership and deliver it to me in Salt Lake and even filled the tank. Will definitely be using them again for purchasing company vehicles. Much different sales experience than other dealerships. Will see you guys again for the next one.
Service dept was able to get me in quickly and resolve a significant issue the same day.
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact Mrs. Stella Martin: Email: [email protected] WhatsApp: +14388079981
Troy Maag did such an awesome job helping me purchase a vehicle from this dealer, he was very honest, didn’t push or give the typical salesman vibe most dealerships are notorious for. I was not an easy customer to work with and he really helped me out and was patient with me! I’ll be recommending him to any family and friends looking to buy or trade in their vehicle!
Buying a car has always been a horrible experience until I came to this Ken Garff location. Kevynn and Mike were extremely helpful, and made the experience easy and fun. I never felt pressured or rushed to make a decision.
(Translated by Google) Excellent service, comfortable location and the wait was very short. (Original) Excelente la atención cómodo el lugar y la espera fue muy breve
Jacob Kader made our car buying experience pleasant, stress free, and smooth! He knew absolutely all the fine details to every vehicle and answered every question. He didn’t apply pressure, but was a great guide and help for us. I will refer everyone to Jacob and Ken Garff!
I am the car owner that has to be by my car when it is getting serviced and could not be there with my corvette today. My husband sent me a video of our car getting servicing done by the mechanic. I give our mechanic 10/10 for taking care of our car and being an honest mechanic. Thank you for the great service and care today Ken Garff American Fork.
They were easy to with and got it done fast
Colton was great. I was able to schedule my service the same week (2 days after I called) which was very convenient for me. It was nice that the service department sent me home in an Uber!!! That made me happy. My service ended up costing less than I thought. I am overall pleased with everything!
That do a great job!
They always do a great job in a timely manner. I love the video progress done while servicing my vehicle
Very satisfied with the service
I had no problem with my salesman. What I did have a problem with was the E sign system and I just stopped trying to do it. It was still charging me for the GPS . I did not want to be charged extra.
It was by far the best service experience if ever had. I look forward to my next visit!! Thanks to Ron!!
Matt Muir provided excellent customer service, providing repair estimates that were spot-on as well as meaningful suggestions about the recommended repairs.
Best Sales experience I've ever had. Shopped around but no one could touch Zach and Roy's offer. Listened to our unique needs and did what they could to make it happen. Will come here the next time I need a car. Outstanding Service!
There was no wait when I arrived. They took my vehicle right in and ordered me a free Uber to work while they serviced my vehicle. In the lobby there were drinks and a comfy wait room with TV if needed. I was sent videos of the inspection of my car. Loved that! My car was done in a few hours and they ordered me an Uber back to Ken Garff! Very friendly staff and my service was quick!
It was easy to schedule an appointment and the needed service was completed quickly.
Great service department they don't try to over sell parts or more services,they sent me a video of the service done and vehicle is working
This is my first time going to this dealership. I will be returning for future services.
The work was completed in a timely manner. We were kept apprised of what was happening and what needed to be done.
Got the job done on time, rescheduled some repairs they could not complete in the alloted time
It was a great
I love this dealership! We have bought a couple vehicles here and couldn't be happier. Ask for Mike, him and Alex will take care of you. They go over and beyond to help you out!
Communication is always great and friendly. The work was performed in a very timely manner.
Car was taken and and we were out in 30 minutes. Very professional counter service. While being there it was clear as I watched the staff that this company runs like a well oiled wheel.
I had a pretty great experience at Ken Garff Chevy. I brought in my car, got a diagnosis, and got it repaired fairly quickly considering they were waiting on parts. The only things are that hourly shop fees were fairly expensive, and responses to texting weren’t always super timely. I think the response issue was not anything Matt did wrong, more probably just not enough time to cover it all. But overall Matt was great and I enjoyed my experience with the service team. I would recommend Ken Garff Chevy as a dealer/service team. It was a much ...
Probably the smoothest car buying experience yet! Got my new car today and the team made the whole thing come together quickly and easily 😁
Being an out of towner, my diesel truck went into limp mode after kicking codes out. I called 4 dealers and no one could help until calling KenGarff Chevy they got me right in and fixed in 3 hours. I can’t say thank you enough and the customer service was extraordinary. If I lived in the area this would be my only go to mechanic. Thank you Thank you
Ron kept me inform about my vehicle and very knowledgeable abou my what’s going on with my vehicle
I just loved this place after 4 years having cars that I really didn’t like, this place was able to work with me to sell me the car that I wanted and for an excellent price and service!. Now I have 1 year with my truck and I’m still extremely happy about this decision they aren’t looking to take your money, they are just looking to give you the best experience ever!. Btw mike was the person who help me , he’s a great person!. Thank you guys!.
Was done with service in a timely manner.
The courtesy and professionalism I was shown when I brought my 2021 chevy pickup in for repairs. I bought the truck at Riverton Chevrolet. There answer was they would try and get diagnosed by September the 5th. I picked up my truck today after lifter replacement. I would recommend American Fork Chevy service to anyone.
The service team was very friendly and did all they told us they would do and in a timely manner.
Attentive, welcoming and knowledgeable
The absolute best dealership out there! Our salesman, Kevynn, was upfront, honest, knowledgeable, kind, respectful, and worked late into the evening, as did sales manager Alex and amazing Mike in finance, to get my deal done! I wasn't pushed into a payment I couldn't afford, in fact, they actually came in UNDER my budgeted payment amount!! I couldn't be happier with my experience or my vehicle! I DEFINITELY recommend these folks if you're in the marker for a vehicle!! They will listen and take care of you!!
Second time but I f from Ken Garff and both experiences were 5 star! Headed in to look at a specific truck. When we arrived the truck was sold just before we got there. Amarel did an amazing job having two other trucks ready for us when we arrived. She is a very personable professional. Took one for a test drive and loved it. I told her I don’t want the full dealership experience and she lived up to that request. Process was smooth. Price was great. Amarel was amazing. Highly recommend Ken Garff and her.
I recommend Ken Garff Chevy. They have always taken great care of my vehicles.
Great service
Great friendly service.i always feel everyone makes sure I'm doing alright
Brent is the best! I came in with a twisted locked seatbelt that was stuck around the chair. I thought it would be like that forever. Not only was Brent friendly on the phone he remembered why I came in once I saw him came right out and was able to fix my seatbelt. I was in and out within 30 minutes and he was very pleasant to talk to! I would recommend this service department and facility to everyone!
I’ve taken my trucks here to be serviced for the last six years and I won’t take it anywhere else. They have done everything from oil changes to a transmission swap and have always taken care of me.