Customer Testimonials
Great service department they don't try to over sell parts or more services,they sent me a video of the service done and vehicle is working
This is my first time going to this dealership. I will be returning for future services.
The work was completed in a timely manner. We were kept apprised of what was happening and what needed to be done.
Got the job done on time, rescheduled some repairs they could not complete in the alloted time
It was a great
I love this dealership! We have bought a couple vehicles here and couldn't be happier. Ask for Mike, him and Alex will take care of you. They go over and beyond to help you out!
Communication is always great and friendly. The work was performed in a very timely manner.
Car was taken and and we were out in 30 minutes. Very professional counter service. While being there it was clear as I watched the staff that this company runs like a well oiled wheel.
I had a pretty great experience at Ken Garff Chevy. I brought in my car, got a diagnosis, and got it repaired fairly quickly considering they were waiting on parts. The only things are that hourly shop fees were fairly expensive, and responses to texting weren’t always super timely. I think the response issue was not anything Matt did wrong, more probably just not enough time to cover it all. But overall Matt was great and I enjoyed my experience with the service team. I would recommend Ken Garff Chevy as a dealer/service team. It was a much ...
Probably the smoothest car buying experience yet! Got my new car today and the team made the whole thing come together quickly and easily 😁
Being an out of towner, my diesel truck went into limp mode after kicking codes out. I called 4 dealers and no one could help until calling KenGarff Chevy they got me right in and fixed in 3 hours. I can’t say thank you enough and the customer service was extraordinary. If I lived in the area this would be my only go to mechanic. Thank you Thank you
Ron kept me inform about my vehicle and very knowledgeable abou my what’s going on with my vehicle
I just loved this place after 4 years having cars that I really didn’t like, this place was able to work with me to sell me the car that I wanted and for an excellent price and service!. Now I have 1 year with my truck and I’m still extremely happy about this decision they aren’t looking to take your money, they are just looking to give you the best experience ever!. Btw mike was the person who help me , he’s a great person!. Thank you guys!.
Was done with service in a timely manner.
The courtesy and professionalism I was shown when I brought my 2021 chevy pickup in for repairs. I bought the truck at Riverton Chevrolet. There answer was they would try and get diagnosed by September the 5th. I picked up my truck today after lifter replacement. I would recommend American Fork Chevy service to anyone.
The service team was very friendly and did all they told us they would do and in a timely manner.
Attentive, welcoming and knowledgeable
The absolute best dealership out there! Our salesman, Kevynn, was upfront, honest, knowledgeable, kind, respectful, and worked late into the evening, as did sales manager Alex and amazing Mike in finance, to get my deal done! I wasn't pushed into a payment I couldn't afford, in fact, they actually came in UNDER my budgeted payment amount!! I couldn't be happier with my experience or my vehicle! I DEFINITELY recommend these folks if you're in the marker for a vehicle!! They will listen and take care of you!!
Second time but I f from Ken Garff and both experiences were 5 star! Headed in to look at a specific truck. When we arrived the truck was sold just before we got there. Amarel did an amazing job having two other trucks ready for us when we arrived. She is a very personable professional. Took one for a test drive and loved it. I told her I don’t want the full dealership experience and she lived up to that request. Process was smooth. Price was great. Amarel was amazing. Highly recommend Ken Garff and her.
I recommend Ken Garff Chevy. They have always taken great care of my vehicles.
Great service
Great friendly service.i always feel everyone makes sure I'm doing alright
Brent is the best! I came in with a twisted locked seatbelt that was stuck around the chair. I thought it would be like that forever. Not only was Brent friendly on the phone he remembered why I came in once I saw him came right out and was able to fix my seatbelt. I was in and out within 30 minutes and he was very pleasant to talk to! I would recommend this service department and facility to everyone!
Very professional and helpful with my questions and concerns. My experience was very positive. Repairs on my vehicle were done in a timely manner.
I’ve taken my trucks here to be serviced for the last six years and I won’t take it anywhere else. They have done everything from oil changes to a transmission swap and have always taken care of me.
Ken Garff Chevrolet service department is incredible! They are fast, efficient and honest! I’ve been taking my Equinox to them for almost 5 years and I’ve never experienced their quality of service anywhere else.
Great experience. Booked the appointment, showed up and was out of there in one-hour as they promised. They have a nice lounge to hang out in and the staff was friendly. I loved how they sent a video of the vehicle. I will continue to come back here for future services for this car and my other vehicle
I’ve taken my trucks here to be serviced for the last six years and I won’t take it anywhere else. They have done everything from oil changes to a transmission swap and have always taken care of me.
I had to take my car on a drive across the country from Georgia to Utah. To confirm that my car was ready for that long of a drive and to fix problems that were not seen I went to two different places to get my car fixed. Both of those places missed crucial problems with my car and did not fix it properly. To correct the mistakes that the other dealership/repair shops made, I took it to Ken Garff. They fixed every problem with my car efficiently and in a very timely manner. They were great at keeping ...
Fantastic service. Car was in and out in a day. These guys really do care about your car as well as your time.
As usual, service was great.
I scheduled my appointment through the app, but apparently the app doesn’t communicate with the dealership. So, I had to reschedule for the next day.
Troy and the staff at Ken Garff Chevrolet where Amazing! Many thanks!
Smooth and fast
Love the dealership oil change tire rotation and video was worth every penny
Got me in really quickly without an appointment after my car wouldn’t run and updated me along the process. They were great!
Excellent Service, both car care, and customer service
We were planning on buying today sale went really smooth. And I couldn’t help it
Great place to get service. Always communicate great during the service. Thanks guys.
Service department got my sons car in even when they were slammed. They took great care of us and saved his road trip!!!!
I purchased a new truck from this location and the team was great to work with.
Great service at a fair price
Fast friendly service. Easy to schedule. Good communication.
The customer service was amazing shout out to one of the employees Roy Prieto for the amazing work he put into the service! 10/10 recommend
The service and parts people were excellent. I needed a part that was on back order. Rather than wait weeks they called other dealers, located the part and had it fixed promptly. I appreciate their terrific customer service. Dave AF
Took care of what I needed. All good.
The Diesel tech who worked on my 06 LBZ duramax figured out my issue within 4 hours of working on it. I went to three other shops that couldn’t figure it out. Josh Paige is freaking 🔥
This team was fast and so kind! They got me in and out quickly, updated me with the status of my car and if there were any issues that I might need to be aware of before I even checked out. It was a great experience!
Had to have some recall work done. Good communication, but a little confusing finding where to actually take my vehicle on the lot.
Ken Garff Chevrolet of American Fork is your ultimate pick-up truck and SUV specialist! They have an impressive selection of Trucks & SUV's to cater to you and your family's needs. What sets them apart is their ability to help anyone get into a vehicle, thanks to their strong relationships with some of the nation's most cutting-edge lenders, including local credit unions and financial institutions like Arivo Acceptance LLC. These partnerships cover a wide range of unique financial situations, such as chapter 7 and 13 bankruptcies, no credit, and first-time buyers. Their fair business practices and win-win mentality have ...
took 2 days to look at car. The employee was very helpful and helped correct a overcharge issue.
Great communication! Loved the technician's video overview of our car. They did our emissions test and didn't charge extra to register our vehicle! Excellent job repairing our car - it's working GREAT now!!
Very professional and the car was ready early
The services is great! They still don’t have the scheduling dialed in.
Bradyrian Thomas took care of my application and approval. This guy was on his game and went above and beyond for me and I appreciate his dedication of hard work. He assured me that he'll get my loan approval and he's a man of his word, he made it happen. He's an awesome guy and definitely professional and knowledgeable. I like say thank you Bradyrian Thomas I'm happy because you made it happen. Lloyd Elliott III
Ken Garff service department is second to none. They get the work down well and have great customer service attitudes!
Brady helped me find the perfect truck. I traded my old truck in and was looking for something specific. I drove all the way from Colorado to get this truck because Brady helped me by going above and beyond. It’s my 2nd truck Brady has gotten for me. He has done a wonderful job!
Great customer service 👏
Ken Garff is the best! Thanks to Jon for such great service.
Very professional customer service dealership . I enjoyed my service visit .
had a great experience, nicest, most easy-going, and personable staff specially Jecel Mendoza, good to work with.
Good service and nice to know the mechanics are experienced
Everything as expected. Great communication.
KGC is fantastic. Followed up with me on the status of parts and my cars repairs. Thanks for being so awesome during the process. Glad my new engine went in without issues. Thanks again KGC
Friendly, explanatory and quick service, the facility is clean and welcoming
Such a great place! Jecel was awesome to work with, and really knew about the cars! Thank you Ken Garff Chevrolet!
Was very good. I would give 5 stars but they sprayed my truck off when it was already clean and it got all water spotted
Ken Garff Chevrolet was awesome to deal with Our sales rep, Troy Maag, was very helpful and professional We would definitely recommend this dealership over all others we have worked with previously
Matt and team were great to work with. Great service!
Matt was great to work with. I had an appointment for my vehicle at another shop after dropping it off at the GM dealer and Matt helped to coordinate getting my truck delivered to the other shop while I was out of town. Awesome service!!
Ron in the service department was awesome. He's very helpful and knowledgeable.
As always for 45 years as a customer, through military transfers, dealership changes, Ken Garff/former Gene Harvey has been outstanding. Maybe it's just Matt, but my experiences have taught me that loyalty and integrity are primary values with this shop. We bought our first car 45 just before going into the Air Force, bought cars for our teen daughters, bought our Empty-Nesting cars, our first-and-only truck 21 years ago (still running strong), and more cars. There are times when I don't know how to fix something seemingly simple, and the guys in the shop gift the cost for it. I ...
Great company with knowledgeable employees that do a great job! From initial contact to final signing of documents. All my questions were answered during my time. The BEST car buying experience I have ever had. Thank you
Very straight forward communication, no hassle, good work
Ken Garff Chevrolet staff has always been top notch for customer service and today was no exception to that rule. They have been the best Chevy service department I have dealt with!
Wow!! Excellent has a lot of weight and to say Excellent for Sales Person Roy P is still not enough. This man has the best customer service anyone I have ever came across in a Dealership. Roy is amazing, honest, and has a good sense of humor !! Though we decided to not make a purchase we would definitely be referring friends and family to Roy. Thank you for time. Much RESPECT to you Roy P. GOD BLESS!
Alex and Kevynn were great to work with. No tactics, No pressure. Best truck buying process I have had.
Ron in service was great and was very helpful . Explained everything and arranged an Uber. Matt was helpful too when I had a question about Uber. And my air conditioner works like a dream! Thank you service!!