I am very pleased with them. They know what they are doing and don't perform services that are not necessary. Also very prompt in getting the work done. Great experience here, and having been around the car industry, a dealership that treats you right isn't exactly an easy thing to find. They will treat you right and they have great deals on oil change packages.
Josh is the bomb! He helped me the entire way, and was very likable. He answered all of my questions and was very upfront about what we should get. He was very helpful and he made sure all our needs were met! I love this guy!
I took my truck in to Ken Garff after having tried several other dealerships who didn’t answer the phone. The tech sent me a video showing me all the things that needed to be fixed. I appreciated the extra effort made to get my truck back to me quickly.
I believed the Ken Garff dealership to have a very welcoming and professional atmosphere. Everyone that we spoke with was helpful and informative, without any pressure to purchase a vehicle. Our sales professional, Jared Fietkau, was extremely helpful and knowledgeable about the Chevy 3500, which we purchased. Jared was upfront with pricing and all the available incentives. The Finance Manager, Brian Steele, also offered the same exceptional customer service. The warranty products that he offered were an excellent value. At this point, I can honestly say that Ken Garff of American Fork has earned a customer for life and I will ...
So, normally experiences at dealerships are miserable. Ken Garff, and especially the Volkswagen and Chevrolet dealerships, are just amazing. You get to work with real humans, who care about relationships and others. I was fortunate to work with Emmanuel and Alex for most of this process. Those two were able to make a pretty sweet deal (I know, everything things they get a good deal). But really, they rallied other people at the dealership to take care of a lease. No matter if you buy a Chevrolet or a Volkswagen or any other vehicle, Ken Garff has always taken care ...
Showed up 20 mins early and was able to take my car right in! Very friendly! Missed the popcorn!
the sales man brady was very good to work with he was not pushy and treated me like salesman did back in the 90s he treated me like a person and was up front and i felt like i could trust him, he explained everything good, he wasnt pushy like i said i felt like he wasnt trying to trick me and make me take the offer he came back with that i really respect he also went back to his boss and tried getting me a better deal and he did that i thank him. The finance guy was ...
As always, Ken Garff Chevrolet has excellent above and beyond customer service!!! From Matt Muir, to my car salesman, Roy Prieto, to the mechanics that service my vehicle, all outstanding in genuine care and customer service/satisfaction. I won't ever go anywhere else. At Ken Garff Chevrolet in American fork, Utah, I'm not a dollar sign or annoyance, they treat me with genuine care and concern. An awesome team!!!!
I highly recommend this dealership! Troy Maag and Brian in finance were excellent to work with. Thank you
Ron over at Ken Garff Chevrolet service center in American Fork was absolutely fantastic. He explained things to me in a way I could actually understand and got me taken care of in a prompt courteous manner. Couldn’t ask for better. I highly recommend this location. Im now a customer for life and I wont be going anywhere else. Great job guys!
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